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Good and Bad Auto Repair Shops
When the car needs to be fixed, knowing where to take it can make the difference between a good repair and getting scammed. Good auto repair centers are ASE certified and are frequently associated with groups like AAA. They work by the code of ethics produced by the Motorist Assurance Program and have a good reputation. Small shops charge less, but dealers are up to date on training and technology. If a shop doesn’t have most of these qualities, avoid them.
While not generally required, vehicles that are still under warranty should be repaired at the dealership. If they are repaired at a different shop, the warranty may not cover the repairs. Most new vehicles come with a 3 year, 36,000 mile bumper to bumper warranty along with an 8 year. 80,000 mile emissions warranty for the catalytic converter and the engine computer. Once the warranty expires, taking the vehicle to an independent auto repair center can save money.
Key differences exist between dealerships and small auto repair centers. Dealerships frequently have the latest technology and training, but the only specialize in the vehicles they sell. Work orders are passed through a service writer to the technician, which can lead to problems with the repairs and misunderstandings. Small shops and those specializing in specific types of repair normally work on all models, requiring more equipment and knowledge, but they may be behind on technology. Small shops can frequently do minor repairs and regular maintenance, even if they are unable do the major ones.
Telling the difference between good and bad auto repair shops requires looking deeper than the cleanliness of the shop. Good shops care about their customers and their reputation; bad shops do not. Bad shops try to scare customers into buying parts or services; good shops do what the customer wants. Good shops are ASE certified and deal with groups like AAA; bad shop generally are not certified or associated with prominent groups. Try hard to avoid bad repair shops.
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